Returns

You have 30 days from the date of purchase to return items to us. Products must be unopened, unused or unworn and have packaging or tags intact. Please note that we cannot offer exchanges. All purchases are covered by our 1-year product guarantee. 

Parcel Forwarding Services

Womens Pleasure Co is not liable for any damage, defect, or loss that occurs to orders delivered to a parcel forwarding company. Any order addressed to a parcel forwarding company is placed at your own risk. If you report missing or damaged items, and we reasonably believe the order to have been delivered to a parcel forwarding company, we will not offer a replacement or a refund.

Your Delivery Details

Please make sure your delivery address is up to date! We are not responsible for failed deliveries caused by customer errors. For example, if you accidentally give us the wrong delivery address, contact number, or recipient name, we will be unable to refund your order. If you realise you've made a mistake before the order has been processed, please contact us straight away.